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70 per cent of white collar-workers will interacts with chatbots by 2022

Tuesday August 06 2019
Fundi Maseko
itnewsafrica.com

Summary

Chatbots will appeal to modern workers. The 2019 Gartner CIO Survey, CIOs has identified chatbots as the main AI-based application used in their enterprises. The study found that more organisations are investing in chatbot development and deployment. (...)
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